Job Profile: Customer Success

Looking for info on what a Customer Success Role looks like and how to get one? Here are some resources to get you started.

1. Join the TCT Slack and join the #22-customer-success channel (there are nearly hundreds of people in there and it grows every day)

2. Aspireship

   • This is a very reasonably priced course that will teach you everything you need to know about Customer Success.

3. How To Land Your Dream Job in Tech (Customer Success) by Austin Edy

   • Another reasonably priced resource

   • Udemy courses are nearly always on sale

4. So How Did I Transition Into Customer Success from Physical Therapy by Chloe Moreno

5. Betts Compensation Guide is has GREAT info on realistic salary expectations

6. What should I put on my resume?

   • Here is an AWESOME resume bank for CS Resumes by Tara Velez

7. Customer Success Interview Tips with Carly Agar

• Recommended Reading

  • Gap Selling by Keenan

8. Example of a mid-interview project by Jim Kelly

   What Makes you stand out in the interview process?

9. Collective Stories: Jasmine Klein, Customer Success

• This is a Collective Story by Collective Coaching where we interview individuals that have transitioned from allied health to a non-clinical career. Our first interview is with Jasmine Kline, Physical Therapist by background, Jasmine transitioned to a non-clinical role pretty early in her career. Jasmine provides her perspective and tips for clinicians making their own career transition.

10. Reddit post linking TONS of CS resources